Once an item has been purchased, production time runs 2-7 business days. Please add this time in front of your selected shipping option to determine the estimated time of delivery.
RETURNS & REFUNDS
Upon purchasing any item, please read the sizing chart carefully as refunds, nor exchanges, cannot be issued for buyers remorse and/or accidental purchases of the wrong product, color or size. Any claims for misprinted, damaged, or defective items must be submitted within four weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than four weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
If indeed we are at fault, please send an email to Joshua@aquarius-ink.com, along with pictures of the item to authenticate the error and your order number. You will have the option to get a refund, or, place a re-order. If the latter, you will not be charged for shipping.